Privacy policy
PRIVACY POLICY
Therona ("we", "us", "our") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
What we collect When you place an order or browse our store, we may collect:
- Contact information (name, email address, phone number)
- Shipping and billing address
- Payment information (processed securely by our payment provider — we do not store card details)
- Browser and device information (IP address, browser type, pages visited)
How we use your information We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer service enquiries
- Improve our website and product offerings
- Send marketing communications (only with your consent)
Sharing your information We do not sell your personal data. We share information only with trusted third-party services that help us operate our business, including:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping and fulfilment providers
These services are bound by their own privacy policies and data protection obligations.
Marketing You may opt in to receive marketing emails from us. You can unsubscribe at any time using the link in any marketing email.
Your rights Under UK data protection law (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Object to processing of your data
To exercise any of these rights, contact us at theronaofficial@gmail.com.
Cookies Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.
Changes to this policy We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
Contact For privacy-related questions, email theronaofficial@gmail.com.